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Shipping Policy

Restock Days are on a Sunday at 12 Noon.
All orders are baked and packed on the Tuesday and Wednesday and shipped first class via Royal Mail on a Thursday 
to ensure freshness. 

Please ensure that your orders are received on 
Thursday for Friday dispatch.
In most cases they will arrive the next day but please allow 2 days for delivery ready for your weekend treat!

Each item is individually wrapped and will keep fresh for up to 7 days unopened.

General Shipping, Collection & Cancellations

Please be in for delivery!

As our sweet treats are deep filled, loaded and luxurious (not these thin 'letterbox' brownies!) we are unable to send as letterbox parcels and advise that somebody be able to take delivery.

For orders you place with us, delivery is via Royal Mail and is £3.99 for next day Tracked Delivery.

That being said, Eaton Patisserie does not hold responsibility should deliveries be missed.
Now sit back, put the kettle on and enjoy!

Local Delivery & Collection

Personal delivery for all items, particularly if larger or more fragile, is available throughout Wirral & Merseyside for a small fee depending on the distance.


Collection from Eaton Patisserie, Spital, Wirral (via prior arrangement) is free.

Order Cancellations

If you wish to cancel your order, please email me at no less than 48 hours before your dispatch date or collection date and we will do our best to help!

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Royal Mail

Please note that we offer Royal Mail delivery guidelines based on their published recommendations. Therefore, we cannot accept liability for any delivery issues, including late deliveries, once the order has been dispatched from our kitchen. However, we will always do our very best to understand and resolve the issues.

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